Privacy Policy
Sacrum Care is committed to protecting your privacy. This policy outlines how we handle your personal information in plain language.
Overview
We collect, use, store, and protect your information in line with Australian privacy laws and NDIS requirements. This page summarises our approach.
What we collect
We collect information you provide when making an enquiry, referral, or using our services. This may include:
- Name, contact details (email, phone, address)
- NDIS participant number and plan details
- Health and support-related information relevant to your care
How we use it
We use your information to deliver NDIS supports, coordinate care, communicate with you, and meet our legal and regulatory obligations.
Storage and security
We take reasonable steps to protect your information from unauthorised access, loss, or misuse. Information is stored securely and in accordance with relevant regulations.
Sharing information
We may share information with other providers, the NDIS, or authorities where required by law or with your consent.
Access and correction
You may request access to, or correction of, your personal information. Contact us using the details on our contact page.
Complaints and contact
If you have concerns about how we handle your information, please contact us. We will respond and, if needed, work through a complaints process.
This page provides general information and does not replace legal advice. Last updated: 2026. This policy may be updated from time to time.